01
Section 01
Reporting a Quality Issue
Share the page URL, user role, company name, screenshots, affected records, expected result, actual result, and the time the issue occurred.
02
Section 02
Access Problems
If a user cannot open a module, administrators should verify email status, role, company mapping, module permission, and whether the feature is included in the active plan.
03
Section 03
Escalation Path
Urgent operational blockers should be reported through the agreed support channel. Non-urgent improvements can be captured during demo, onboarding, or roadmap discussions.