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Section 01
Digital Delivery Only
ArthaVix is a cloud-hosted ERP service. No physical goods are shipped. Access is provisioned entirely online, and there is nothing to track through a courier or logistics partner.
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Section 02
Delivery Timeline
Workspace access is provisioned immediately after a successful payment is confirmed, typically within a few minutes. If access does not appear within 30 minutes, contact support with the payment reference.
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Section 03
How Access Is Delivered
On successful checkout, the workspace is activated for the registered email and company details submitted at signup. Login credentials and confirmation are sent to the registered email address.
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Section 04
Trial Activation
Trial access, where applicable, is provisioned immediately on signup and does not require a separate delivery step.
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Section 05
Setup and Onboarding Services
Where a plan includes assisted setup, migration, or onboarding support, that work is scheduled and delivered remotely through calls, email, or the support channel, not shipped.
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Section 06
Delivery Issues
If workspace access is not provisioned after a successful payment, contact support with the payment reference, registered email, and company name so the team can investigate and restore access.
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Section 07
No Physical Returns
Because nothing is physically shipped, there are no shipping charges, delivery addresses, or courier-related returns. See the Return Policy for cancellation and service-review terms instead.